Frequently Asked Questions

Visit 987win.cam and click the registration button. Fill in your full name, date of birth, email address, mobile number and a secure password. You must confirm that you are at least 18 years of age and agree to the Terms and Conditions before your account is created. Age verification documents may be requested before withdrawals are processed.

No. Each individual may hold only one registered account on 987win. Duplicate accounts are detected automatically and will be suspended. Any balances held across duplicate accounts may be forfeited. If you have accidentally created a second account, contact our support team immediately via live chat to resolve the situation.

You must be at least 18 years of age, or the higher minimum age required by the operator's license jurisdiction, to register and use 987win. This is a strict requirement. We perform age verification as part of the KYC process. Accounts found to be held by minors are closed immediately and any deposits are returned.

For Pakistani users, a Computerised National Identity Card (CNIC) is the standard identity document accepted for KYC. You may also be asked to provide a selfie photograph for identity matching, proof of address, and proof that the payment method used belongs to you. All documents are handled securely in accordance with our Privacy Policy.

On the login page, click the 'Forgot Password' link and enter the email address registered to your account. You will receive a password reset link by email. If you do not receive the email within a few minutes, check your spam folder. If the issue persists, contact our 24/7 live chat support team for assistance.

Log into your account and navigate to the cashier or deposit section. Select your preferred payment method from those currently available and follow the on-screen instructions. Deposits must be made from a payment account registered in your own name. Available methods are displayed in the cashier at the time of deposit. Payment provider names referenced on this site are context only and do not imply those providers endorse gambling.

Where PKR is available as a display currency within the 987win cashier, you can view amounts in Pakistani Rupees. Currency availability and conversion rates depend on the payment method and the Operator's current cashier configuration. Check the cashier section of your account for the latest options applicable to your deposit method.

Withdrawal methods available to you depend on your account's verified payment sources and the Operator's current cashier configuration. As a general rule, withdrawals are processed to the same payment method used for your most recent deposit. All withdrawals require completed KYC verification. For Pakistani users, local payment channels and cryptocurrency options such as USDT may be listed in the cashier.

Withdrawal processing times vary depending on the payment method selected and whether your KYC verification is complete. No specific processing timeframe is guaranteed. Delays may occur if your account has pending verification requirements, active bonus wagering conditions, or if the withdrawal is subject to a security review. Contact live chat support for a status update on any pending withdrawal.

Withdrawals may be delayed or declined if: your KYC verification is incomplete; you have active bonus wagering requirements that have not been met; the withdrawal amount is below the applicable minimum; the nominated payment method differs from your deposit method without prior authorisation; or your account is under a security review. Contact our support team for specific guidance on your individual case.

987win offers sports betting markets across a wide range of sports. Cricket is a popular choice among Pakistani players, with markets available on Pakistan national team fixtures, PSL T20 matches, ICC tournaments and bilateral series. Football, UFC, tennis and other international sports are also available. Market availability varies by event and season. 987win is not affiliated with or endorsed by the PCB, PSL, ICC or any sporting body.

In-play or live betting allows you to place wagers on events that are already in progress. Odds update in real time as the game develops. Markets may be suspended briefly during key moments — such as a wicket falling in cricket or a goal in football — while odds are recalculated. Bets placed on in-play markets follow the same general rules as pre-match bets unless stated otherwise.

987win offers a range of casino products including live dealer games — such as live roulette, live blackjack and live baccarat — as well as slot games and other table games. The live casino section features real human dealers streamed in real time. The full game catalogue is visible once you are logged in to your account. Game availability may vary by region and platform configuration.

Casino games on 987win are supplied by licensed third-party game providers. Slot and table game outcomes are determined by Random Number Generators (RNGs), which are tested and certified by independent technical bodies as part of the providers' licensing requirements. Live casino outcomes are determined by physical game equipment operated by real dealers, visible via live video stream.

Minimum and maximum stake amounts vary by sport, market type and the specific event. These limits are displayed on the bet slip when you select a market and enter your stake. For popular cricket markets during high-volume events such as PSL finals or ICC World Cup matches, stake limits may differ from those applied to lower-profile events. Check the bet slip for the limits applicable to each specific wager.

A welcome bonus is a promotional incentive offered to new players who meet specified qualifying conditions — typically making a first deposit of a minimum amount. The bonus may be credited as extra funds, free bets or a combination. All welcome bonuses are subject to wagering requirements and expiry periods as detailed in the specific promotion terms at the time of the offer.

A wagering requirement specifies how many times a bonus amount must be staked before the associated balance becomes eligible for withdrawal. For example, if a PKR 1,000 bonus carries a 20x wagering requirement, you must wager a total of PKR 20,000 across eligible games before withdrawing. Specific wagering multipliers, eligible games and expiry dates are stated in each promotion's terms.

Most 987win bonuses are available once per person, per household address, per device and per payment method. Attempting to claim the same promotion multiple times through different accounts, shared devices or alternative payment methods constitutes bonus abuse and will result in account suspension and forfeiture of related funds. Reload and ongoing promotions may have different recurring eligibility — check individual offer terms.

Yes. Bonus funds and any winnings derived from bonus funds expire if the applicable wagering requirement is not completed within the time limit stated in the offer terms. Expired bonus funds are removed from your account automatically. The expiry clock typically starts from the moment the bonus is credited to your account, not from the date of your qualifying deposit.

No. Bonus funds and any winnings generated from them are not eligible for withdrawal until the full wagering requirement has been satisfied. If you choose to withdraw your real-money balance while a bonus is still active and its wagering requirement is outstanding, the bonus funds and associated winnings will typically be forfeited. Review the specific bonus terms before requesting a withdrawal to understand how this applies to your account.

Log into your account and navigate to the Responsible Gambling or Player Protection section within your account settings. Select 'Deposit Limits' and choose your preferred period — daily, weekly or monthly — then enter the maximum amount you wish to deposit in that period. Reductions take effect immediately. Increases require a mandatory cooling-off period to prevent impulsive decisions.

Self-exclusion suspends your 987win account for a period you choose — options typically range from six months to permanent closure. Once activated, the exclusion cannot be reversed during the active period. All marketing communications stop immediately. You can activate self-exclusion via your account settings under Responsible Gambling, or by contacting our 24/7 live chat support team directly and requesting it by name.

987win provides deposit limits, loss limits, session time limits, reality check reminders, cooling-off periods and self-exclusion. All tools are available free of charge to every registered adult account. Reductions and restrictions take effect immediately; increases require a cooling-off period. Full details of each tool are available on the Responsible Gambling page.

The Prevention of Gambling Act, 1977 and other applicable laws of Pakistan may restrict or prohibit online gambling activity. 987win does not represent that accessing or using this platform is lawful in Pakistan or any other specific jurisdiction. It is your sole responsibility to determine whether participating in online gambling is legal under the laws that apply to you. This is not legal advice.

All data transmitted between your device and 987win is encrypted using industry-standard SSL/TLS protocols. Sensitive data fields are encrypted at rest. Internal access to personal data is restricted on a need-to-know basis. 987win does not sell personal data to third parties. Full details of how your data is collected, used and protected are available in our Privacy Policy.